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Terms & Conditions

Last changed on 08/29/2023

TERMS AND CONDITIONS OF THE ONLINE STORE protestkit.eu, protestkit.us, protestkit.pl

The protestkit.eu, protestkit.pl and protestkit.pl online store in its assumption and mission cares for consumer rights and is obliged to provide sales services at the highest level. In the light of the applicable legal provisions, the consumer may not waive the rights granted to him in the Act on Consumer Rights. Therefore, the provisions of contracts less favorable than those contained in the Act on Consumer Rights are invalid, and the provisions of the Act on Consumer Rights apply in their place. Therefore, the provisions of these Regulations are not intended to exclude or limit any consumer rights they are entitled to under mandatory provisions of law, and any possible doubts should be explained in favor of the consumer. In the event of any non-compliance of the provisions of these Regulations with the provisions of the Act on Consumer Rights, the provisions of the Act shall prevail and should be applied.

1. GENERAL PROVISIONS

1. The operator of the online store protestkit.eu, protestkit.pl and protestkit.pl, available at the internet address protestkit.eu, protestkit.pl and protestkit.pl, is Chemical Safety sp. z o.o. having identification data: ul. Szaserów 38/12, 04-294 Warsaw, Poland, NIP 5252781146 (PL5252781146), REGON 382621275, e-mail address: shop@protestkit.eu.

1.2. The consumer can quickly and effectively contact the store staff in the following way:

a) via the e-mail address: shop@protestkit.eu

b) by correspondence to the following address: Chemical Safety sp. z o.o., ul. Szaserów 38, 04-294 Warsaw, Poland.

1.3. These regulations are addressed to both consumers and entrepreneurs using the online store (except point 9 of the regulations, which is addressed only to entrepreneurs)

1.4. The administrator of personal data processed in connection with the implementation of the provisions of these regulations is the service provider. Personal data is processed for the purposes, to the extent and based on the principles indicated in the privacy policy published on the website of the online store. Providing personal information is voluntary. Each person whose personal data is processed by the service provider has the right to inspect their content and the right to update and correct them

2. DEFINITIONS

The terms used in these regulations mean:

2.1. Business day – one day from Monday to Friday, excluding public holidays.

2.2. Registration form – a form available in the online store that allows you to create an account.

2.3. Order form – an electronic service, an interactive form available in the online store that allows you to place an order, in particular by adding products to the electronic basket and specifying the terms of the sales contract, including the method of delivery and payment.

2.4. Customer – (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, which the law grants legal capacity; – which has concluded or intends to conclude a Sales Agreement with the Seller.

2.5. Civil Code – the Civil Code Act of April 23, 1964 (Journal of Laws 1964 No. 16, item 93, as amended).

2.6. Account – an electronic service, marked with an individual name (login) and password provided by the service recipient, a set of resources in the ICT system of the service provider, in which data provided by the service recipient and information about orders placed by him in the online store are collected.

2.7. Product – a movable item available in the online store that is the subject of a sales contract between the customer and the seller.

2.8. Regulations – these regulations of the online store.

2.9. Online store – the online store of the service provider available at the following internet address: protestkit.eu, protestkit.pl and protestkit.pl

2.10. Seller; service provider – Chemical Safety sp. z o.o. having identification data: ul. Szaserów 38/12, 04-294 Warsaw, Poland, NIP 5252781146 (PL5252781146), REGON 382621275, e-mail address: shop@protestkit.eu.

2.11.11. Sales contract – a product sales contract concluded or concluded between the customer and the seller via the online store.

2.12. Electronic service – a service provided electronically by the service provider to the recipient via the online store.

2.13. Service Recipient – (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, which the law grants legal capacity; – using or intending to use an electronic service.

2.14. Consumer Rights Act, Act – Act of 30 May 2014 on Consumer Rights (Journal of Laws 2014, item 827, as amended)

2.15. Order – the customer’s declaration of intent submitted via the order form and aimed directly at concluding a product sales contract with the seller.

3. ELECTRONIC SERVICES

3.1. The following electronic services are available in the online store: account and order form.

3.2. Account – using the account is possible after completing a total of three consecutive steps by the service recipient – (1) completing the registration form, (2) clicking the “create an account” field and (3) confirming the willingness to create an account by clicking the confirmation link sent automatically to the provided address e-mail. In the registration form, it is necessary for the service recipient to provide the following data of the service recipient: name and surname/company name, address (street, house/apartment number, zip code, city, country), e-mail address, contact telephone number and password. In the case of service recipients who are not consumers, it is also necessary to provide the company name and NIP number.

3.3. The electronic account service is provided free of charge for an indefinite period. the service recipient has the option, at any time and without giving a reason, to delete the account (resignation from the account) by sending a relevant request to the service provider, in particular via e-mail to the following address: shop@protestkit.eu or in writing to the following address: Chemical Safety sp. z o.o., ul. Szaserów 38, 04-294 Warsaw, e-mail address: shop@protestkit.eu.

3.4. Order form – the use of the order form begins when the customer adds the first product to the electronic basket in the online store. placing an order takes place after the customer completes a total of two subsequent steps – (1) after completing the order form and (2) clicking on the online store’s website after completing the order form “confirm purchase” – until then, it is possible to modify the data entered (including For this purpose, follow the displayed messages and information available on the website of the online store). In the order form, it is necessary for the customer to provide the following customer data: name and surname / company name, address (street, house / apartment number, postal code, city, country), e-mail address, contact telephone number and data regarding the sales contract: product(s), quantity of product(s), place and method of delivery of the product(s), method of payment. In the case of non-consumer customers, it is also necessary to provide the company name and tax identification number.

3.5. The electronic order form service is provided free of charge and is of a one-off nature and ends when the order is placed through it or when the recipient ceases to place an order through it.

3.6. Technical requirements necessary for cooperation with the ICT system used by the service provider: (1) computer, laptop or other multimedia device with Internet access; (2) access to e-mail; (3) web browser: Mozilla Firefox version 17.0 and higher or Internet Explorer version 10.0 and higher, Opera version 12.0 and higher, Google Chrome version 23.0. and higher, Safari version 5.0 and higher; (4) recommended minimum screen resolution: 1024×768; (5) enabling the option of saving Cookies and Javascript in the web browser.

3.7. The service recipient is obliged to use the online store in a manner consistent with the law and morality, taking into account respect for personal rights and copyrights and intellectual property of the service provider and third parties. The Service Recipient is obliged to enter data consistent with the facts. The service recipient is prohibited from providing illegal content.

3.8. Complaint procedure:

3.8.1. Complaints related to the provision of electronic services by the service provider and other complaints related to the operation of the online store (with the exception of the product complaint procedure, which is indicated in point 7 of the regulations), the service recipient may submit:

a) in writing to the following address: Chemical Safety sp. z o.o., ul. Szaserów 38, 04-294 Warsaw, Poland.

b) in electronic form via e-mail to the following address: shop@protestkit.eu;

3.8.2. It is recommended that the service recipient provide in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the irregularity; (2) requests of the service recipient; and (3) contact details of the complainant – this will facilitate and speed up the consideration of the complaint by the service provider. The requirements set out in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
.

3.8.3. The response to the complaint by the service provider takes place immediately, not later than within 14 calendar days from the date of its submission.

4. SALES AGREEMENT

4.1. Conclusion of a sales contract between the customer and the seller takes place after the customer has placed an order using the order form in the online store in accordance with point 3.4. regulations. The customer placing the order should be aware that with the order placement, the obligation to pay for the ordered products and any delivery costs is made.

4.2. The product price shown on the online store website is given in Polish zlotys and includes taxes, called the “gross price”. The total price including taxes of the product being the subject of the order, as well as delivery costs (including charges for transport, delivery and postal services) and other costs, and when the amount of these fees cannot be determined – about the obligation to pay them, the customer is informed on the website of the online store when placing an order, including when the customer expresses his will to be bound by a sales contract.

4.3. The procedure for concluding a sales contract in the online store using the order form:

4.3.1. The conclusion of the sales contract between the customer and the seller takes place after the customer has placed an order in the online store in accordance with point 3.4. regulations.

4.3.2. After placing the order, the seller immediately confirms its receipt and at the same time accepts the order for execution. Confirmation of receipt of the order and its acceptance for execution takes place by the seller sending the customer an appropriate e-mail to the customer’s e-mail address provided when placing the order, which contains at least the seller’s statement on receipt of the order and its acceptance for implementation and confirmation of the conclusion of the sales contract. Upon receipt of the above e-mail by the customer, a sales contract is concluded between the customer and the seller.

4.4. The content of the concluded sales contract is recorded, secured and made available to the customer by (1) making these regulations available on the website of the online store and (2) sending the customer the e-mail message referred to in point 4.3.2. regulations. The content of the sales contract is additionally recorded and secured in the IT system of the seller’s online store.

4.5. The customer declares that in the case of purchase of chemical reagents, they are intended for professional and business purposes.

5. PAYMENTS

5.1. The seller provides the customer with the following payment methods under the sales contract:

a) payment in cash or by card upon personal collection

b) payment by bank transfer in the form of a prepayment to the Seller’s bank account: PL19 1140 2004 0000 3002 7853 2417, PL24 1140 2004 0000 3112 0754 2600 or PL38 1140 2004 0000 3112 1639 1367

c) payment via the Przelewy24 system

c) payment via the ZondaCryptoPay system

5.2. Date of payment:

5.2.1. If the Customer chooses payment by bank transfer, electronic payment or payment by credit card, the Customer is obliged to make the payment within 5 calendar days from the date of conclusion of the Sales Agreement.

5.2.2. If the Customer chooses cash on delivery upon delivery or cash upon delivery, the Customer is obliged to make the payment upon receipt of the shipment.

6. DELIVERY

6.1. Product delivery is available worldwide.

6.2. Delivery of the product to the customer is payable, unless the sales contract provides otherwise. Product delivery costs (including charges for transport, delivery and postal services) are indicated to the customer on the online store’s website in the “Delivery methods” tab and when placing the order, including when the customer expresses his will to be bound by the sales contract.

6.3. Personal collection of the product by the customer is free of charge.

6.4. The Seller provides the customer with the following methods of delivery or collection of the Product:

a) unregistered letter item

b) registered letter item

c) personal collection available after making an appointment by e-mail by writing to shop@protestkit.eu

d) DPD courier

6.5. The term of delivery of the product to the customer is up to 21 business days, unless a shorter period is specified in the description of the product or when placing the order. In the case of products with different delivery dates, the delivery date is the longest given date, which, however, may not exceed 21 working days. The beginning of the delivery period of the product to the customer is calculated as follows:

6.5.1. If the customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the bank account or settlement account of the seller.

6.5.2 Settlements of e-transfer transactions are available out directly or via Przelewy24.pl

6.5.3 Settlements of credit card transactions are carried out via Przelewy24.pl

6.6. The deadline for the product to be ready for collection by the customer – if the customer chooses to collect the product in person, the product will be ready for collection by the customer within 21 business days, unless a shorter period is provided in the description of the product or when placing the order. In the case of products with different dates of readiness for collection, the date of readiness for collection is the longest given date, which, however, may not exceed 21 working days. The seller will additionally inform the customer about the readiness of the product for collection. The beginning of the period of product readiness for collection by the customer is counted as follows:

6.6.1. If the customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the bank account or settlement account of the seller.

6.6.2. If the customer chooses the method of cash on personal collection – from the date of conclusion of the sales contract.

7. COMPLAINTS

7.1. The basis and scope of the seller’s liability towards the customer, if the product sold has a physical or legal defect (warranty) are defined by generally applicable law, in particular the Civil Code.

7.2. The seller is obliged to provide the customer with a product without defects. Detailed information on the seller’s liability for product defects and the customer’s rights are specified on the online store’s website in the “Returns and complaints” tab.

7.3. A complaint may be submitted by the customer:

a) in writing to the following address: ul. Szaserów 38, 04-294 Warsaw, Poland

b) in electronic form via e-mail to the following address: shop@protestkit.eu

7.4. It is recommended that the customer provide in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the defect; (2) demand how to bring the product into compliance with the sales contract or a statement on price reduction or withdrawal from the sales contract; and (3) contact details of the complainant – this will facilitate and speed up the consideration of the complaint by the seller. The requirements set out in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.

7.5. The seller will respond to the customer’s complaint immediately, no later than within 14 calendar days from the date of its submission. Failure to respond to the seller within the above-mentioned period means that the seller considered the complaint justified.

7.6. The customer who exercises the rights under the warranty is obliged to deliver the defective product at the expense of the seller to the following address: ul. Szaserów 38, 04-294 Warsaw, Poland. If, due to the type of product or the method of its installation, the delivery of the product by the customer would be excessively difficult, the customer is obliged to make the product available to the seller in the place where the product is located.

7.7. Detailed information on the possibility for the Customer who is a consumer to use out-of-court complaint and redress methods and the rules of access to these procedures are available at the offices and on the websites of poviat (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Inspectorates of the Trade Inspection and at the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.

7.8. The customer who is a consumer has the following exemplary possibilities of using out-of-court methods of dealing with complaints and pursuing claims:

7.8.1. The customer is entitled to apply to the permanent amicable consumer court referred to in art. 37 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws 2001 No. 4 item 25, as amended), with a request to settle a dispute arising from the concluded Sales Agreement. The rules of organization and operation of permanent consumer arbitration courts are set out in the Regulation of the Minister of Justice of 25 September 2001 on defining the rules of organization and operation of permanent consumer arbitration courts. (Journal of Laws 2001, No. 113, item 1214).

7.8.2. The customer is entitled to apply to the provincial inspector of the Trade Inspection, in accordance with art. 36 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws 2001 No. 4 item 25, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Customer and the Seller. Information on the rules and mode of the mediation procedure conducted by the voivodship inspector of the Trade Inspection is available at the offices and on the websites of individual Voivodship Inspectorates of the Trade Inspection.

7.8.3. The Customer may obtain free assistance in resolving the dispute between the Customer and the Seller, also using the free assistance of the poviat (municipal) consumer ombudsman or social organization whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers). Advice is provided by the Consumer Federation at the toll-free consumer hotline number 800 007 707 and by the Polish Consumers Association at the e-mail address: advice@dlakonsumentow.pl.

8. RIGHT OF WITHDRAWAL FROM THE CONTRACT

8.1. A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving any reason and without incurring costs, except for the costs specified in point 8.8 of the regulations. To meet the deadline, it is enough to send a statement before its expiry. A declaration of withdrawal from the contract may be submitted:

a) in writing to the following address: ul. Szaserów 38, 04-294 Warsaw, Poland;

b) in electronic form via e-mail to the following address: shop@protestkit.eu

8.2. An exemplary model withdrawal form is included in Annex 2 to the Act on Consumer Rights and is additionally available in point 11 of the regulations and on the website of the online store in the “Returns and complaints” tab. The consumer may use the form template, but it is not mandatory.

8.3. The deadline to withdraw from the contract begins:

a) for a contract under which the seller issues the product, being obliged to transfer its ownership (e.g. sales contract) – from taking possession of the product by the consumer or a third party indicated by him other than the carrier, and in the case of a contract that: (1 ) includes many products that are delivered separately, in batches or in parts – from taking possession of the last product, batch or part, or (2) consists in regular delivery of products for a fixed period – from taking possession of the first of the products;

b) for other contracts – from the date of conclusion of the contract.

8.4. In the event of withdrawal from a distance contract, the contract is considered void.

8.5. The seller is obliged to immediately, not later than within 14 calendar days from the date of receipt of the consumer’s statement on withdrawal from the contract, return to the consumer all payments made by him, including the cost of delivery of the product (except for additional costs resulting from the delivery method chosen by the customer other than the cheapest standard delivery method available in the online store). The seller refunds the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of return, which does not involve any costs for him. If the seller has not offered to collect the product from the consumer himself, he may withhold the reimbursement of payments received from the consumer until he receives the product back or the consumer provides proof of its return, whichever occurs first.

8.6. The consumer is obliged to immediately, not later than within 14 calendar days from the date on which he withdrew from the contract, return the product to the seller or hand it over to the person authorized by the seller to collect it, unless the seller has offered to pick up the product himself. To meet the deadline, it is enough to send back the product before its expiry. The consumer may return the product to the following address: ul. Szaserów 38, 04-294 Warsaw.

8.7. The consumer is liable for a decrease in the value of the product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the product.

8.8. Possible costs related to the consumer’s withdrawal from the contract, which the consumer is obliged to bear:

8.8.1. If the consumer has chosen a method of delivery of the product other than the cheapest usual method of delivery available in the online store, the seller is not obliged to reimburse the consumer for the additional costs incurred by him.

8.8.2. The consumer bears the direct cost of returning the product.

8.8.3. In the case of a product that is a service, the performance of which – at the express request of the consumer – began before the deadline to withdraw from the contract, the consumer who exercises the right to withdraw from the contract after submitting such a request is obliged to pay for the services fulfilled until the withdrawal from the contract. The amount of payment is calculated in proportion to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the benefit provided.

8.9. The right to withdraw from a distance contract is not entitled to the consumer in relation to contracts:

8.9.1. (1) for the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the performance of the service by the seller, he will lose the right to withdraw from the contract; (2) where the price or remuneration depends on fluctuations in the fina market over which the seller has no control and which may occur before the deadline to withdraw from the contract; (3) in which the subject of the service is a non-prefabricated product, manufactured according to the consumer’s specifications or serving to satisfy his individual needs; (4) in which the subject of the service is a product that deteriorates quickly or has a short shelf life; (5) in which the subject of the service is a product delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery; (6) in which the subject of the service are products which, due to their nature, are inseparably connected with other items after delivery; (7) in which the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the sales contract, and the delivery of which may take place only after 30 days and whose value depends on market fluctuations over which the seller has no control; (8) in which the consumer explicitly demanded that the seller come to him for urgent repair or maintenance; if the seller provides additional services other than those requested by the consumer, or provides products other than spare parts necessary to perform the repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or products; (9) in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery; (10) for the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement; (11) concluded by public auction; (12) for the provision of accommodation services, other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of service provision; (13) for the delivery of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the consumer before the deadline for withdrawing from the contract and after informing him by the Seller about the loss of the right to withdraw from the contract.

9. ENTREPRENEURS

9.1. This point of the regulations and the provisions contained therein apply only to customers and recipients of services who are not consumers.

9.2. The seller has the right to withdraw from the sales contract concluded with a customer who is not a consumer within 14 calendar days from the date of its conclusion. Withdrawal from the sales contract in this case may take place without giving a reason and does not give rise to any claims on the part of the customer who is not a consumer against the seller.

9.3. In the case of customers who are not consumers, the seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the payment method chosen by the customer and the fact of concluding a sales contract.

9.4. Upon the release of the product by the seller to the carrier, the benefits and burdens related to the product and the risk of accidental loss or damage to the product are transferred to the customer who is not a consumer. In this case, the seller is not responsible for the loss, shortage or damage to the product arising from its acceptance for transport until its delivery to the customer and for delay in the transport of the shipment.

9.5. If the product is sent to the customer via the carrier, the customer who is not a consumer is obliged to examine the shipment in time and in the manner accepted for such shipments. If he finds that the product has been lost or damaged during transport, he is obliged to take all actions necessary to determine the liability of the carrier.

9.6. According to Art. 558 § 1 of the Civil Code, the seller’s liability under the warranty for the product towards the customer who is not a consumer is excluded.

9.7. In the case of service recipients who are not consumers, the service provider may terminate the contract for the provision of electronic services with immediate effect and without giving reasons by sending a relevant statement to the service recipient.

9.8. The liability of the service provider/seller towards the service recipient/customer who is not a consumer, regardless of its legal basis, is limited – both as part of a single claim, as well as for all claims in total – to the amount of the price paid and delivery costs under the sales contract, but not more than one thousand zlotys. the service provider/seller is liable to the service recipient/customer who is not a consumer only for typical damages foreseeable at the time of concluding the contract and is not liable for lost profits in relation to about a service recipient/customer who is not a consumer.

9.9. Any disputes arising between the seller/service provider and a customer/service recipient who is not a consumer shall be submitted to the court having jurisdiction over the registered office of the seller/service provider.

10. FINAL PROVISIONS

10.1. Agreements concluded through the online store are concluded in Polish or English.

10.2. Changes to the regulations:

10.2.1. The Service Provider reserves the right to amend the Regulations for important reasons, i.e.: changes in the law; changes in payment and delivery methods – to the extent that these changes affect the implementation of the provisions of these regulations.

10.2.2. In the case of concluding continuous contracts on the basis of these regulations (e.g. the provision of electronic services – an account), the amended regulations bind the service recipient, if the requirements set out in art. 384 and 384[1] of the Civil Code, i.e. the service recipient was properly notified of the changes and did not terminate the contract within 14 calendar days from the date of notification. In the event that a change in the regulations results in the introduction of any new fees or an increase in the current ones, the recipient of the service who is a consumer has the right to withdraw from the contract.

10.2.3. In the event of concluding contracts of a different nature than continuous contracts (e.g. a sales contract) on the basis of these regulations, the changes to the regulations will not in any way affect the rights acquired by service recipients/customers who are consumers before the date of entry into force of the changes to the regulations, in particular, changes to the regulations will not affect impact on already placed or submitted orders and concluded, implemented or executed sales contracts.

10.3. In matters not covered by these regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the provision of electronic services of July 18, 2002 (Journal of Laws 2002 No. 144, item 1204, as amended); for sales contracts concluded by December 24, 2014 with customers who are consumers – the provisions of the Act on the protection of certain consumer rights and on liability for damage caused by a dangerous product of March 2, 2000 (Journal of Laws 2000 No. 22, item 271 with as amended) and the Act on special conditions of consumer sales and on amendments to the Civil Code of July 27, 2002 (Journal of Laws 2002 No. 141, item 1176, as amended); for sales contracts concluded from December 25, 2014 with customers who are consumers – the provisions of the Act on Consumer Rights of May 30, 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of generally applicable law.

11. TEMPLATE WITHDRAWAL FROM THE CONTRACT

Model withdrawal form

(this form should be completed and returned only if you wish to withdraw from the contract)

– Recipient: Chemical Safety sp. z o.o., ul. Szaserów 38, 04-294 Warsaw, Poland.

– I/We(*) hereby give notice(*) of my/our withdrawal from the contract of sale of the following items(*) the contract for the supply of the following items(*) the contract for a specific task consisting in the performance of the following items(*)/for the provision of the following service (*)

– Date of contract conclusion(*)/receipt(*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if the form is sent on paper)

– Date

(*) Delete where not applicable

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